Quality Control of Metering and Gear Pumps At Diener Precision Pumps USA we employ advanced quality control and extensive testing procedures of every micro pump that comes out of our production line, so that we are able to impress even the most demanding customers. From product design and development in California to pump production in Switzerland, to providing support to our customers globally, there is only one standard we live by: to offer only the very best quality precision gear pumps and micro-metering and dosing pumps. We know that our customers expect exactly that from us, and we always strive to go one step further and exceed their expectations. Quality Policy Diener Precision Pumps USA is committed to maintaining our position of leading precision micro pump manufacturer. Backed by our long-standing pump manufacturing legacy, both our Swiss production and our California engineering teams continuously review and enhance quality management processes to surpass expectations of customers, suppliers, employees, management, society, and legislation. To ensure long-term quality, we invest continuously in training, equipment, research, and development. Customer Care We support our customers around the clock. From project ideation, through prototyping and engineering to pump manufacturing, our clients receive rapid support and detailed progress and testing reports. The result: customer satisfaction that is second to none. Engineer to Engineer Our pump designers and engineers engage directly with your engineering team to implement your requirements optimally, working on close collaboration to achieve the best possible solution at every stage. Tailor Made We start every design project by defining the pump specifications according to the technical requirements of our customers’ systems. Every pump leaving our factory is custom-made to measure in terms of pump size and features. Furthermore, all pumps can always be retraced through their laser markings. Rapid Prototyping Our approach is swift and solution-focused. Once specifications are finalized, you can test the prototype in your application within seven days. PTR – Performance Track Record With over 2.5 million of our pumps in use worldwide and a return rate of well below 0.1%, the high quality of our pump desing and manufacturing is self-evident. Customer satisfaction doesn’t get more impressive than this. Swiss Quality Our products are manufactured in Embrach with renowned Swiss precision, resulting in minimal service costs and high customer satisfaction. High-quality Materials All raw materials we use are 100% traceable by batch to their origins. Every pump is rigorously tested for specification match, endurance, and performance before shipping. 100% Outgoing Test Before any pump leaves our factory, it undergoes stringent and comprehensive testing to meet its agreed specifications. Our customers receive detailed reports, ultimately saving them time and money. Certifications DPP Certification Switzerland | ISO 9001 DPP Certification USA | ISO 9001